Computers technology changes very quickly. Today we find small and very portable laptop computers as low as 1.3 Lbs. With all the the necessary specs to fulfill your lifestyle. Users like you may spend $3000.00 on these computers and you can find almost anyone out there to fix software issues on it, or maybe not!

Some laptop computers are specialized, meaning they have special features built into them and requires special software utilities developed by the manufacture in order to function the way they are intended to.

Software utilities tells the peripherals what to do when they are instructed to do something. A primary example of these computers are Sony notebooks.
Performing a clean install of Windows on Sony Computers are chanllenging...Not even Sony Supports staff know what to do when the installers(IT people) encounters an issue during a clean Install.

Most computer manufacturers uses a pre-compiled set of disk to restore the computer to factory settings when something goes wrong. Therefore support for custom install is not their priority at all. Even when many people complain about the bloatware they install on it; but that is not all. If you pay them $100.00 they will gladly remove those trial software for you. Users who knows about computers they prefer to perform a Windows clean Install. We don't blame them, we like that option too.

Hardware Repair

As you may understand now, just like Software repair, Laptop hardware repair requires experience. Therefore, when something goes wrong with the hardware in your laptop, you need people with experience to work on it; and that is what we got, experience!